Support / Knowledge
Frequently Asked Questions.
Clear answers about the NOCTIS system, ordering, shipping, and responsible use.
01 / Products
The NOCTIS System
What is NOCTIS Performance Nutrition?+
NOCTIS is the performance nutrition division of MITOPRIME LLC. The six-product system addresses daily optimization, cellular energy, recovery, strength, cognitive performance, and metabolic support.
Which product should I start with?+
Complete is the broad daily foundation. ATP+ targets energy and endurance, Recover supports restoration, Muscle supports strength and training output, Neuro supports cognition, and Cut supports metabolic performance.
Are the products third-party tested?+
The product labels state that NOCTIS formulas are third-party tested and manufactured to quality standards. Contact support if you need documentation for a specific lot.
Are the capsules gluten-free?+
Complete is labeled gluten-free. For allergies or sensitivities, review the current physical label for the specific product before use.
02 / Orders
Shipping & Returns
When will my order ship?+
Processing and delivery estimates appear during checkout and in your order confirmation. Contact support with your order number if tracking has not updated.
Can I change or cancel an order?+
Contact support as soon as possible. Orders already in fulfillment or transit may not be changed.
What is the return policy?+
See the store’s current Refund Policy for eligibility, time limits, and instructions.
03 / Responsible use
Use & Safety
Can I stack NOCTIS products?+
Potentially, but formulas share some vitamins, minerals, and performance ingredients. Review labels together and consult a healthcare professional before combining them.
Are these products for everyone?+
No. They are not intended for individuals under 18. Consult a healthcare professional before use if pregnant, nursing, taking medication, or managing a medical condition.
Does NOCTIS Cut contain stimulants?+
Yes. Cut contains caffeine anhydrous and yohimbe bark extract. Do not combine it with other stimulant products without professional guidance.
Where can I find complete ingredients?+
Every product page includes the full label and Supplement Facts image supplied with the product.